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Return/Exchange Policy

At Luxie Blue, we take pride in the quality and condition of our products. However, we understand that unexpected issues may arise.

Damaged Items: Should you receive an item that is damaged upon arrival, please reach out to us immediately. We'll require you to provide photographic proof of the damage to proceed further.

  1. Time Frame for Reporting Damages: Please report any damages within 7 days of receiving your item.
  2. Process: Contact us at with details and photos of the damaged item. Upon verifying the damage, we'll address and rectify the issue as swiftly as possible.
  3. Returns & Exchanges: We do not typically accept returns or exchanges. However, exceptions will be made for items that are verified as damaged upon arrival.

Items Not Eligible for Return or Exchange:

  • Clearance items
  • Complimentary gifts
  • Promotional pieces

For all concerns and queries related to your purchase, please don't hesitate to reach out at